There could be a number of things that could cause your printer to stop printing, including: Then rotate the card 180 degrees to determine if the line follows the image or if it follows the card. We recommend trying a printer cleaning.This results in a damaged printhead that will need to be replaced. Most commonly, the white line indicates that there is a blown pixel.Fix white lines that are printed across ID cards. Contact your IT Department to have access granted.ĥ. Note: If you cannot make changes is because you do not have administrator rights.Grant access to all groups or user names have permissions to print, manage the printer, and manage documents.Go to "Devices and Printer under Control Panel " and right click over the printer icon and select "Printer Properties / Security" tab.Ensure the changes you make in your printer's Settings take effect:įirst, are you authorized to change the printer settings? If not, you'll want to make sure you have the correct rights to make changes to the printer settings: Make sure the ribbon is not older than 1 year.Ĥ.Reduce or increase the card registration calibration - 1.9 is the default (Datacard printers only).Reduce the YMC Power calibration (Datacard printers only).Depending on your printer model, try one of these tips to prevent torn ribbons:.Verify that you're using the correct power supply (do not plug your printer into a surge protector).Proceed with a regular printer cleaning. Verify that you are using the latest drivers and firmware.Make sure that the ribbon is inserted properly.Advance the fixed portion of the ribbon to the take-up spooler. Try these handy tips if ribbons continue to break:įix the ribbon by using clear tape and taping both of the torn parts together. Broken ribbons can happen from a variety of reasons. Make sure your printer isn't plugged into a surge protector.ģ.Are your firmware and driver up-to-date? If not, update them!.Are your cards compatible with your printer? If you're using CR79 cards, note that not all printers can accept this size.There could be a number of things that could cause your printer to jam, including: Prevent ID cards from jamming during the card printing process. These updates ensure your printer continues to operate at its best. You can find each printer's firmware and driver updates within that printer's product description within the "Ģ. Regularly download the latest printer firmware and driver updates from the printer manufacturer.īy regularly updating your ID printer with the latest firmware and drivers, you optimize your badge machine’s performance and the quality of printed cards. Our in-house Technical Support team has put together these six tips for troubleshooting common printer issues:ġ. If you’re not quite ready to trade in your printer, don’t stress. With a trade in from ID Zone, your printer doesn’t even have to function to take advantage of the significant savings! They simply need to include the board and majority of internal components. Most likely, you’ll find a better printer with more features and functionality to handle your organization’s unique ID card issuance needs. Then what do you do? If you still want professional-looking, high-quality ID cards, we recommend trading in your old printer for a newer model. But eventually, the technology inside the printer will age or even become obsolete. It’s true that most card printers typically last between four to seven years. But like most things, your ID card printer can wear out if your machine doesn’t get the proper routine maintenance. It came with a three-year warranty, after all. If your organization recently purchased an ID card printer, it’s expected that the brand and model chosen will work for a long time.
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